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12-14-202109:29 AM. UK seller here. After some successes, I feel I need to share that nearly all of my customers in EU Europe are being double charged for import VAT and handling. The purchase information and IOSS reg details are sent by Etsy to Royal Mail and Royal Mail is marking the International Standard Letter Class labels with the "IOSS".
Community Maker. 04-20-2021 11:02 PM. If you are using Calculated shipping, you also need to set up the size of all the boxes you use. If you don't, Etsy won't know 2 items can fit in one box. Then give the measurement of each item wrapped in bubblewrap or whatever you use, but not the outside box dimensions.
10-11-201204:50 AM. I think if an item is geared towards a specific holiday (like red and green for x-mas, or something for Thanksgiving, etc) then putting "Christmas Gift" in your tags makes sense and is totally allowed. If you item isn't holiday specific, then I kind of feel like it shouldn't be tagged for a holiday.
Etsy Seller. 03-28-202004:59 PM. Same problem here as well I can't preview my listings I am able to upload photos so far but there for sure is some problem in my previews hope Etsy is aware and working on this. Translate to EnglishThere was a problem fetching the translation. 2 Likes.
Inspiration Seeker. 02-13-201909:45 AM. I am not sure about turning visits into sales, but I turn favorites into sales by messaging the person who favorited with a coupon. I think your pieces are reasonably priced, and I may be wrong, but I don't think you are targeting teenagers based on the styles.
Community Maker. 04-04-202208:05 PM. "Etsy is fraudulently deactivating my listings based on a false intellectual property claim. i have an attorney who is involved at this point. This company has falsely told etsy they own the smiley face. That's right, they claim they own all smiley faces.
10-18-202211:38 AM. Yesterday Etsy did have some site issues which have all been resolved. If the sales are still pending, it may help to reach out to your customers and share this with them. Translate to EnglishThere was a problem fetching the translation.
Cussing, harassment, threats. 04-19-202211:01 AM. She already left a 1 star review, which is the worst she can do. You should reply professionally, after giving it some thought, refund her $14 for the earrings, and stop dealing with her.
Any refunds would be in your monthly statements under "Finances" or you could look up the order by name, username, order number, etc. If the order was indeed canceled and refunded, it would show in both sections. 06-21-2021 05:11 PM.
04-24-202112:52 PM. Only the copyright holder can request Etsy delete an item for infringement (to my knowledge), so it would be the maker you have noted in the listing. It might be best to deactivate the other 2 listings until you have been able to address the infringement.