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Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.
How to contact Amazon Customer Service: Visit Customer Service on the top navigation bar. Select the option that addresses your question. Follow the prompts on the screen.
Visit the Amazon device and digital services help portal to set up your device, troubleshoot issues, or manage your account. You also have options to solve issues via online chat, or by calling customer service.
Paying for Prime Video Add-On Subscriptions with Gift Cards. Paying for Prime Video Rentals or Purchases. Issues with Prime Video Payment and Order Errors. Issues with Prime Video Promotional Codes and Gift Cards.
Fire TV Support. Get help setting up and troubleshooting common issues with Fire TV devices. Try these troubleshooting steps if you can't connect to Wi-Fi, your videos are buffering, or you see "Home is Currently Unavailable."
For non-delivery support, live chat is available in the Amazon Flex app from 5 a.m. to 7 p.m. US Pacific time by going to the main menu > “Help” > “Contact Us.” Once you select a topic from the menu, you’ll see information with answers to the most commonly asked questions.
Amazon Customer Service will answer any inquiries from your customers directly, 24/7, via phone, chat, or email. You will receive a monthly email summarizing the previous month's performance. Customer Service by Amazon is currently available for Amazon stores in the United States, Germany and Japan.
About Our Returns Policies. Check the Status of Your Refund. Track Your Return. Return Shipping. International Returns. › More about Returns.
Kindle E-Reader Help. Get help setting up and troubleshooting common issues with your Kindle E-reader. Learn how to connect your Kindle E-Reader to the internet and troubleshoot issues.
Fire Tablet Device Dashboard Cannot Control My Smart Home Devices. Learn About Communications in Amazon Kids on Your Fire Tablet. Learn About Using Alexa on Your Fire Tablet. Set Up Calling in Amazon Kids for Your Fire Tablet. Switch to Show Mode on Your Fire Tablet. Turn Tap to Alexa On or Off.