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Computer-assisted dispatch systems use one or more servers located in a central dispatch office, which communicate with computer terminals in a communications center or with mobile data terminals installed in vehicles. There are a multitude of CAD programs that suit different department needs, but the fundamentals of each system are the same.
New World Systems is a public sector software company based in Troy, Michigan and a major manufacturer of computer-aided dispatch software that is primarily used in the United States. It became a part of Tyler Technologies in 2015. Troy, Michigan, is now the headquarters for Tyler's Public Safety Division and the home of the former New World ...
Trapeze PASS is a scheduling and dispatching application developed to support the transportation management efforts of demand response transit services while following guidelines from the Americans with Disabilities Act. PASS can be used for client registration, trip booking, real-time scheduling, and dispatching.
Logistics automation is the application of computer software or automated machinery to logistics operations in order to improve its efficiency. Typically this refers to operations within a warehouse or distribution center , with broader tasks undertaken by supply chain engineering systems and enterprise resource planning systems.
An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone number, the ...
Vehicle tracking systems are commonly used by fleet operators for fleet management functions such as fleet tracking, routing, dispatching, driving behavior, on-board information and security. Some vehicle tracking systems are bundled with or interface with fleet management software.
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