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  2. French and Raven's bases of power - Wikipedia

    en.wikipedia.org/wiki/French_and_Raven's_bases_of...

    Different situations call for different tactics: a teacher will lean toward using soft tactics on their students, whereas a CEO may switch back and forth between soft and hard tactics depending on the situation. People may often vary in their power tactics and can use a range of tactics depending on the situation; power tactics are case-specific.

  3. Conflict resolution - Wikipedia

    en.wikipedia.org/wiki/Conflict_resolution

    Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...

  4. Verbal self-defense - Wikipedia

    en.wikipedia.org/wiki/Verbal_self-defense

    Verbal self-defense. Verbal self-defense or verbal aikido is the art of using one's words to prevent, de-escalate, or end an attempted verbal or physical assault. [1] It is a way of using words to maintain mental and emotional safety. This kind of "conflict management" involves using posture and body language, tone of voice, and choice of words ...

  5. Workplace politics - Wikipedia

    en.wikipedia.org/wiki/Workplace_politics

    Workplace politics involves processes and behaviors in human interactions that include power and authority. [1][better source needed] It serves as a tool to assess operational capacity and balance diverse views of interested parties. [citation needed] Also known as office politics and organizational politics, it involves the use of power and ...

  6. Workplace communication - Wikipedia

    en.wikipedia.org/wiki/Workplace_communication

    Workplace communication. Workplace communication is the process of exchanging information and wisdom, both verbal and non-verbal between one person/group and another person/group within an organization. It includes e-mails, text messages, notes, calls, etc. [ 1 ] Effective communication is critical in getting the job done, as well as building a ...

  7. Workplace bullying - Wikipedia

    en.wikipedia.org/wiki/Workplace_bullying

    Workplace bullying is a persistent pattern of mistreatment from others in the workplace that causes either physical or emotional harm. It can include such tactics as verbal, nonverbal, psychological, and physical abuse, as well as humiliation. This type of workplace aggression is particularly difficult because, unlike the typical school bully ...

  8. Strategic communication - Wikipedia

    en.wikipedia.org/wiki/Strategic_communication

    Strategic communication can mean either communicating a concept, a process, or data that satisfies a long-term strategic goal of an organization by allowing facilitation of advanced planning, or communicating over long distances usually using international telecommunications or dedicated global network assets to coordinate actions and activities of operationally significant commercial, non ...

  9. Negotiation theory - Wikipedia

    en.wikipedia.org/wiki/Negotiation_theory

    Negotiation is a strategic discussion that resolves an issue in a way that both parties find acceptable. Individuals should make separate, interactive decisions; and negotiation analysis considers how groups of reasonably bright individuals should and could make joint, collaborative decisions.