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If you have a personal account, you will need to generate a Temporary Port Out PIN (TPOP) to move your phone number from T-Mobile. Use the steps below to generate your PIN, then provide it to your new service provider.
Keep your phone number when you switch to T-Mobile! Learn how to save time in-store and prepare to port your mobile number.
Get a port-out PIN from T-Mobile and give it to your new carrier so that they can take over service to your phone number.
Keep your cell phone number when you switch your cell phone carrier via LNP: Local Number Portablility. It's easy with the now faster and more dependable T-Mobile 5G network.
The carrier will place a port out request on your behalf to T-Mobile to release your number. Continue reading this post to understand the entire process of porting out or transferring your number from T-Mobile to a new carrier.
Whether you're switching to AT&T, T-Mobile, or Verizon, porting your number is pretty quick and easy—but each carrier has its own small variations in the process. Here’s how to switch phone carriers to one of the Big Three and transfer your phone number with you.
In a statement to The Verge, T-Mobile Media Relations confirmed the company is “putting Number Transfer PINs in place to add an additional layer of security to protect customers from...
Usually it can take a day to port the number. TMobile set up a temporary number that should get your calls and text until the port goes through. Here's a link that should help you.
Log in to https://prepaid.t-mobile.com. Click on My T-Mobile > My Profile > scroll down to Change Pin. It won't show your current pin if you forgot it but you can change it to any 6 digit # before you submit the port request to your new carrier.
If you are switching to T-Mobile, call 1-877-789-3106; If you are switching to Verizon, navigate to its "Switch to Verizon and Keep Your Current Number” webpage.