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Customer success, also known as customer success management or client advocacy, is a business strategy focused on helping customers achieve their goals when using a product or service. It involves providing support and guidance to ensure customers get value from their investments.
For companies developing CRM applications, see Category:Customer relationship management software companies. Subcategories This category has the following 6 subcategories, out of 6 total.
For individual applications and general terms related to CRM, see Category:Customer relationship management software. Subcategories This category has the following 3 subcategories, out of 3 total.
CUSTOMER SUCCESS: Unum Prioritizes 'Self Service' With BMC Software BMC Control-M Self Service solution increases efficiency for business users and IT staff HOUSTON--(BUSINESS WIRE)-- Unum is a ...
Consumer relationship systems (CRS) are specialized customer relationship management (CRM) software applications that are used to handle a company's dealings with its customers. [1] Current consumer relationship systems integrate the software with telephone and call recording systems as well as with corporate systems for input and reporting ...
Customer relationship management (CRM) is a process in which a business or another organization administers its interactions with customers, typically using data analysis to study large amounts of information.
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