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Expectancy violations theory (EVT) is a theory of communication that analyzes how individuals respond to unanticipated violations of social norms and expectations. [1] The theory was proposed by Judee K. Burgoon in the late 1970s and continued through the 1980s and 1990s as "nonverbal expectancy violations theory", based on Burgoon's research studying proxemics.
Transaction models depart from interaction models in two ways. On the one hand, they understand sending and responding as simultaneous processes. This can be used to describe how listeners use non-verbal communication, like body posture and facial expressions, to give some form of feedback. This way, they can signal whether they agree with the ...
According to Judee K. Burgoon et al., further reasons for the importance of non-verbal communication are: "Non-verbal communication is omnipresent." [10] They are included in every single communication act. To have total communication, all non-verbal channels such as the body, face, voice, appearance, touch, distance, timing, and other ...
The choice of the right channel affects successful communication. For example, a classroom teacher has to decide which contents to present orally, by talking about them, and which ones to present visually through books. The choice also depends on the receiver whose decoding skills may be better for some channels than for others. [51] [60]
An example of pseudo-listening is trying to multitask by talking on the phone while watching television or completing work. [5] Pseudo-listening is the most ineffective way to communicate because after the conversation one will not have retained much of the information that was said.
An example of demonstrating territoriality might be the car size. Driving a large truck like the Ford F-450 might be communicating that a value of owning a lot of space on the highway. However, driving a small car like the Smart, then might be communicating no need to occupy so much space. Another example is students as they sit in class.
Unconscious (or intuitive) communication is the subtle, unintentional, unconscious cues that provide information to another individual. It can be verbal (speech patterns, physical activity while speaking, or the tone of voice of an individual) [1] [2] or it can be non-verbal (facial expressions and body language [2]).
High-context cultures often exhibit less-direct verbal and nonverbal communication, utilizing small communication gestures and reading more meaning into these less-direct messages. [4] Low-context cultures do the opposite; direct verbal communication is needed to properly understand a message being communicated and relies heavily on explicit ...