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  2. Contact center telephony - Wikipedia

    en.wikipedia.org/wiki/Contact_center_telephony

    Businesses can rely on contact center telephony services to respond to their customers’ queries over phone, email, chat, fax, etc. Integrating it with their customer relationship management tools, entire contact details of customers and their interaction sessions with different customer service representatives can be found at one place.

  3. Pricing schedule - Wikipedia

    en.wikipedia.org/wiki/Pricing_schedule

    Linear Pricing Schedule - A pricing schedule in which there is a fixed price per unit, such that where total price paid is represented by T(q), quantity is represented by q and price per unit is represented by a constant p, T(q) = pq [1]

  4. List of call centre companies - Wikipedia

    en.wikipedia.org/wiki/List_of_call_centre_companies

    Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020) Conduent: 2017 31,000 (2021) US$4.140 billion (2021) 22 countries (2021)

  5. Jayco - Wikipedia

    en.wikipedia.org/wiki/Jayco

    Jayco partnered with a UK-based company in the late 1970s and produced a tent camper for the European market. [2] Jayco Australia Ltd was founded in 1975, and production commenced there the following year. Jayco of Australia soon became the largest player in the Australian camper/caravan industry.

  6. Fixed-price contract - Wikipedia

    en.wikipedia.org/wiki/Fixed-price_contract

    According to the PMBOK (7th edition) by the Project Management Institute (PMI), Fixed Price Economic Price Adjustment Contract (FPEPA) is a "fixed-price contract, but with a special provision allowing for predefined final adjustments to the contract price due to changed conditions, such as inflation changes, or cost increases (or decrease) for special commodities".

  7. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    A 1970 police call centre in Brierley Hill, England. A call centre (Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

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