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2. Microsoft Excel - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Excel

   Excel for the web is a free lightweight version of Microsoft Excel available as part of Office on the web, which also includes web versions of Microsoft Word and Microsoft PowerPoint. Excel for the web can display most of the features available in the desktop versions of Excel, although it may not be able to insert or edit them.

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4. Dashboard (computing) - Wikipedia

   en.wikipedia.org/wiki/Dashboard_(computing)

   The user can easily download and add files to their Excel sheets to use for their data. Other tools Excel offers is the use of conditional formatting and basic pivot tables and charts. Excel allows the user to reference other cells which ultimately allows for complex computations to be made and conclusions to be drawn from data. [21]

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6. Pivot table - Wikipedia

   en.wikipedia.org/wiki/Pivot_table

   A pivot table field list is provided to the user which lists all the column headers present in the data. For instance, if a table represents sales data of a company, it might include Date of sale, Sales person, Item sold, Color of item, Units sold, Per unit price, and Total price. This makes the data more readily accessible.

7. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   It implements sales promotion analysis, automates the tracking of a client's account history for repeated sales or future sales and coordinates sales, marketing, call centers, and retail outlets. It prevents duplicate efforts between a salesperson and a customer and also automatically tracks all contacts and follow-ups between both parties.