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Patient experience describes the range of interactions that patients have with the healthcare system, including care from health plans, doctors, nurses, and staff in hospitals, physician practices, and other healthcare facilities. [1] [2] Understanding patient experience is a key step in moving toward patient-centered care.
Actor Dennis Quaid, the narrator of the film, shares the story of how his 12-day-old twins both almost died from multiple overdoses of heparin, a blood thinning medication. This led Quaid to become a patient safety advocate, author of medical papers, [ 2 ] and teaming up with the producers of Chasing Zero to create the documentary.
The nurse-patient relationship enables nurses to spend more time, to connect, to interact with their patients as well as to understand their patient's needs. It assists nurses to establish a unique perspective regarding the meaning of the patient's illness, beliefs, and preferences of patients/families.
Patient satisfaction is a measure of the extent to which a patient is content with the health care which they received from their health care provider. In evaluations of health care quality , patient satisfaction is a performance indicator measured in a self-report study and a specific type of customer satisfaction metric.
Unconditional positive regard, a concept initially developed by Stanley Standal in 1954, [1] later expanded and popularized by the humanistic psychologist Carl Rogers in 1956, is the basic acceptance and support of a person regardless of what the person says or does, especially in the context of client-centred therapy. [2]
Jean Watson, PhD, RN, AHN-BC, FAAN, LL (AAN) is an American nurse theorist and nursing professor who is best known for her theory of human caring. She is the author of numerous texts, including Nursing: The Philosophy and Science of Caring. Watson's research on caring has been incorporated into education and patient care at hundreds of nursing ...
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The Liverpool Care Pathway for the Dying Patient (LCP) was a care pathway in the United Kingdom (excluding Wales) covering palliative care options for patients in the final days or hours of life. It was developed to help doctors and nurses provide quality end-of-life care, to transfer quality end-of-life care from the hospice to hospital ...