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  2. Automated attendant - Wikipedia

    en.wikipedia.org/wiki/Automated_attendant

    On a purely technical level it could be argued that an automated attendant is a very simple kind of IVR; [editorializing] however, in the telecom industry the terms IVR and auto attendant are generally considered distinct. An automated attendant serves a very specific purpose (replace live operator and route calls), whereas an IVR can perform ...

  3. Google Voice - Wikipedia

    en.wikipedia.org/wiki/Google_Voice

    Google Voice is a telephone service that provides a U.S. phone number to Google Account customers [4] in the U.S. and Google Workspace (G Suite by October 2020 [5]) customers in Canada, Denmark, France, the Netherlands, Portugal, Spain, Sweden, Switzerland, the United Kingdom and the contiguous United States. [6]

  4. Google lays off hundreds in hardware, voice assistant teams ...

    www.aol.com/news/google-lays-off-hundreds...

    Google earlier said it was eliminating a few hundred roles, with most of the impact on its augmented reality hardware team. Google lays off hundreds in hardware, voice assistant teams amid cost ...

  5. Google Assistant - Wikipedia

    en.wikipedia.org/wiki/Google_Assistant

    Google Assistant debuted in May 2016 as part of Google's messaging app Allo, and its voice-activated speaker Google Nest. After a period of exclusivity on the Google Pixel smartphones, it was deployed on other Android devices starting in February 2017, including third-party smartphones and Android Wear (now Wear OS ), and was released as a ...

  6. Direct inward dial - Wikipedia

    en.wikipedia.org/wiki/Direct_inward_dial

    The PBX may use this information to route the call directly to a telephone extension within the organization without the need for an operator or attendant. The service provides inbound telephone service for many telephone numbers, often requiring far fewer physical telecommunication circuits to satisfy the demand for concurrent usage than the ...

  7. Voice user interface - Wikipedia

    en.wikipedia.org/wiki/Voice_user_interface

    Early applications for VUI included voice-activated dialing of phones, either directly or through a (typically Bluetooth) headset or vehicle audio system.. In 2007, a CNN business article reported that voice command was over a billion dollar industry and that companies like Google and Apple were trying to create speech recognition features. [2]

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