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As of 2020, customers can shop online using a range of different computers and devices, including desktop computers, laptops, tablet computers and smartphones. An online shop evokes the physical analogy of buying products or services at a regular "brick-and-mortar" retailer or shopping center ; the process is called business-to-consumer (B2C ...
.shop is a generic top-level domain (gTLD) launched in September 2016. Nine companies including Google, Amazon and Famous Four Media filed applications for .shop in the 2012 ICANN new gTLD application round. GMO Registry became the registry operator after prevailing in an ICANN public auction in January 2016.