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111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and Wales. The 111 phone service has replaced the various non-geographic 0845 rate numbers and is part of each country's National Health Service: in England the service is known as NHS 111; [1] in Scotland, NHS 24; [2] and in Wales, NHS 111 Wales.
‘NHS 111 Online is available to signpost people to the best option for their care needs ahead of winter,’ the NHS national medical director said.
People in England [28] and Scotland can access these services by dialling the free-to-call 111 number. Scotland's service is run by NHS24. [29] The telephone number for NHS Direct Wales/Galw Iechyd Cymru [30] was 0845 4647, but the 111 service was rolled out across all areas in 2022. [31]
NHS 24 runs a telephone advice and triage service that cover the out of hours period, more recently also providing a national telehealth service. [33] NHS Education for Scotland [34] (training and e-library) NHS National Services Scotland [35] It is the common name for the Common Services Agency (CSA) providing services for NHS Scotland boards.
NHS England’s national medical director said the service was facing a ‘winter like no other’ because of the dual threat of Covid-19 and seasonal flu. NHS chief Stephen Powis: Use 111 service ...
The incident is affecting services in all four nations of the UK. Warning of NHS 111 delays after cyber attack causes computer system outage Skip to main content
The National Health Service (NHS) can be reached on 111 for non-emergency calls (from landlines and mobiles only). In other European countries, the number 116 117 is used for a similar purpose. The NHS has also launched a COVID-19 helpline on 119 so that these calls do not go through the 111 call centre.
Staff handling the 111 calls will be able to organise face-to-face community support for patients or guide them to other services. Claire Murdoch, NHS England’s director for mental health, said ...