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2. Automated telephone survey - Wikipedia

   en.wikipedia.org/wiki/Automated_telephone_survey

   Customer Satisfaction; Establish a comprehensive customer satisfaction survey system to get feedback about what they want and subsequently offer the better services. Academic Research; Educational institutions including colleges and universities rely on phone surveys to get the feedback from the students and parents. [4] Robo-Polling

3. Enterprise feedback management - Wikipedia

   en.wikipedia.org/wiki/Enterprise_feedback_management

   Prior to EFM, survey software was typically deployed in departments and lacked user roles, permissions and workflow. EFM enables deployment across the enterprise, providing decision makers with important data for increasing customer satisfaction, loyalty and lifetime value. EFM enables companies to look at customers "holistically" and to better ...

4. Comparison of survey software - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_survey_software

   Software tools for surveys are varied, ranging from desktop applications to complex web systems for monitoring consumer behaviour. The tables includes general and technical information for notable Computer-assisted survey information collection (CASIC) software .

5. Customer satisfaction - Wikipedia

   en.wikipedia.org/wiki/Customer_satisfaction

   For B2B customer satisfaction surveys, where there is a small customer base, a high response rate to the survey is desirable. [34] The American Customer Satisfaction Index (2012) found that response rates for paper-based surveys were around 10% and the response rates for e-surveys (web, wap and e-mail) were averaging between 5% and 15% - which ...

6. LimeSurvey - Wikipedia

   en.wikipedia.org/wiki/LimeSurvey

   Once a survey is finalized, the user can activate it, making it available for respondents to view and answer. Likewise, questions can also be imported and exported through the editor interface. LimeSurvey has no limit on the number of surveys a user can create, nor is there a limit on how many participants can respond.

7. Survey: Small businesses are feeling more optimistic about ...

   www.aol.com/survey-small-businesses-feeling-more...

   A recent survey shows small business owners are feeling more optimistic about the economy following the election. The Uncertainty Index declined 12 points in November to 98, following October’s ...