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  2. Call-tracking software - Wikipedia

    en.wikipedia.org/wiki/Call-tracking_software

    Call tracking software records information about incoming telephone calls and, in some regions, records the calls themselves.Call tracking is a technology which can enable the pay per call, pay per minute or pay per lead business model, allowing the tracking of phone calls to be associated with performance-based advertising such as Google AdWords, SEO Services, Display and Electronic Direct ...

  3. Call logging - Wikipedia

    en.wikipedia.org/wiki/Call_logging

    The call logging trial proved successful and while it was initially designed to gather phone call data and cost of billing details specific to the customers' call's, a hidden benefit emerged such that local management were also able to see a pattern of the types of calls being generated, i.e. calls to and from certain businesses in addition to ...

  4. Automatic call distributor - Wikipedia

    en.wikipedia.org/wiki/Automatic_call_distributor

    An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone number, the ...

  5. Telecommunications relay service - Wikipedia

    en.wikipedia.org/wiki/Telecommunications_relay...

    A typical relay service conversation. A telecommunications relay service, also known as TRS, relay service, or IP-relay, or Web-based relay service, is an operator service that allows people who are deaf, hard of hearing, deafblind, or have a speech disorder to place calls to standard telephone users via a keyboard or assistive device.

  6. Services and supports for people with disabilities - Wikipedia

    en.wikipedia.org/wiki/Services_and_supports_for...

    According to the Americans with disabilities act, people with disabilities are guaranteed equal opportunities when it comes to public accommodation, jobs, transportation, [6] government services and telecommunications. These allow for Americans with disabilities to be able to live as normal lives as possible apart from their disadvantage.

  7. LENA Foundation - Wikipedia

    en.wikipedia.org/wiki/LENA_Foundation

    The LENA Research Foundation, a nonprofit organization, was created in 2009 through a donation of assets of Infoture Inc. by Terrance "Terry" and Judith "Judi" Paul, who were also majority owners of Renaissance Learning Inc. (RLI).

  8. Data Disappeared - HuffPost Highline

    highline.huffingtonpost.com/article/disappearing...

    The spine of federal data has always been the decennial census, the latest edition of which is being conducted this year. The kind of cross-section the census provides to officials at every level is impossible to beat, said Joe Salvo, the director of the population division in New York City’s Department of City Planning: “We may complain about the census, its warts and so on.

  9. Eye tracking - Wikipedia

    en.wikipedia.org/wiki/Eye_tracking

    Specifically, eye-tracking can be used to assess search efficiency, branding, online advertisements, navigation usability, overall design and many other site components. Analyses may target a prototype or competitor site in addition to the main client site. Eye-tracking is commonly used in a variety of different advertising media.