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  2. Table of keyboard shortcuts - Wikipedia

    en.wikipedia.org/wiki/Table_of_keyboard_shortcuts

    Windows 10: ⊞ Win+x > u > s. Windows 7: ⊞ Win+→+→+↵ Enter. Sleep (available on some keyboards) ⌥ Opt+⌘ Cmd+Eject: Sleep (available on some keyboards, configurable in Control Panel Power Options Advanced tab dialog box) Shut down computer Windows 10: ⊞ Win+x > u > u: Ctrl+⌥ Opt+⌘ Cmd+Eject (no confirmation, shutdown is immediate)

  3. Configuration management database - Wikipedia

    en.wikipedia.org/wiki/Configuration_management...

    The CMDB is a fundamental component of ITIL framework's Configuration Management process. CMDBs are used to keep track of the state of assets such as products, systems, software, facilities, people as they exist at specific points in time, and the relationship between all assets.

  4. ServiceNow - Wikipedia

    en.wikipedia.org/wiki/ServiceNow

    ServiceNow, Inc. is an American software company based in Santa Clara, California, that supplies a cloud computing platform for the creation and management of automated business workflows. It is used predominantly for the automation of information technology process, for example, the reporting and resolution of issues impacting am organization ...

  5. Alt-Tab - Wikipedia

    en.wikipedia.org/wiki/Alt-Tab

    Selected application can be hidden or closed using H or Q keys without closing the menu. ⌘ Command+` works similarly to switch between windows within the same application. Once ⌘ Command+Tab ↹ has been invoked, ⌘ Command+` changes behavior to mimic ⌘ Command+⇧ Shift+Tab ↹ (i.e. it cycles backwards).

  6. Change management (ITSM) - Wikipedia

    en.wikipedia.org/wiki/Change_management_(ITSM)

    Change management is an IT service management discipline. The objective of change management in this context is to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes to control IT infrastructure, in order to minimize the number and impact of any related incidents upon service. Changes in ...

  7. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

  8. Application Services Library - Wikipedia

    en.wikipedia.org/wiki/Application_Services_Library

    There are 5 processes within the Application Maintenance and Renewal cluster. Within this cluster the majority of the work of Application Development is done. A major part of the work of Application Management deals with designing, programming and testing applications and information systems. [citation needed] Processes are: Impact analysis; Design

  9. Group Policy - Wikipedia

    en.wikipedia.org/wiki/Group_Policy

    Prior to Windows Vista, there was only one local group policy stored per computer. Windows Vista and later Windows versions allow individual group policies per user accounts. [6] Site - Any Group Policies associated with the Active Directory site in which the computer resides. (An Active Directory site is a logical grouping of computers ...