Ads
related to: servicenow ticketing tool interview questions- Request Demo / Free Trial
See how Pylon can support your CSMs
Manage B2B support in every channel
- Product Center
Track and respond to all issues
Send broadcasts to many channels
- View Integrations
Connect to your stack! Slack, Teams
Email, Tickets, Salesforce, + More!
- Case Studies
Pylon works with all B2B companies
Some manage 300+ Slack channel
- Request Demo / Free Trial
capterra.com has been visited by 10K+ users in the past month
Search results
Results From The WOW.Com Content Network
ServiceNow, Inc. is an American software company based in Santa Clara, California, that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded in 2003 by Fred Luddy , ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index and S&P 500 Index . [ 2 ]
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
Oracle RightNow is an American customer relationship management (CRM) software service for enterprise organizations which is part of Oracle Service. [1] It was originally developed by RightNow Technologies, Inc., which was acquired by Oracle Corporation in 2011 in a $1.8 billion deal.
“At the end of the day, what is pain? Your pain might be my pleasure,” says a CEO who sees all problems as opportunities.
ITSM tools are often marketed as ITSM suites, which support a whole set of ITSM processes. At their core is usually a workflow management system for handling incidents, service requests, problems and changes. They usually also include a tool for a configuration management database (CMDB). The ability of these suites to enable easy linking ...
Yes - Integrated reporting wizard, customizable PHP reporting tool, dashboard, optional interface with Crystal Reports, export to Microsoft Excel/CSV, knowledge base, optional asset management tool No Yes No Yes Yes Yes [65] Unknown No SysAid