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A tracking system or defect tracking system is a software application that keeps track of reported software bugs in software development projects. It may be regarded as a type of issue tracking system. Many bug tracking systems, such as those used by most open-source software projects, allow end-users to enter bug reports directly. [1]
Trac is an open-source, web-based project management and bug tracking system. It has been adopted by a variety of organizations for use as a bug tracking system for both free and open-source software and proprietary projects and products. [4] Trac integrates with major version control systems including ("out of the box") Subversion and Git.
Bugzilla is a web-based general-purpose bug tracking system and testing tool originally developed and used by the Mozilla project, and licensed under the Mozilla Public License. Released as open-source software by Netscape Communications in 1998, it has been adopted by a variety of organizations for use as a bug tracking system for both free ...
Mantis Bug Tracker is a free and open source, web-based bug tracking system. The most common use of MantisBT is to track software defects . However, MantisBT is often configured by users to serve as a more generic issue tracking system and project management tool .
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
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Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.
GNATS is used by GNU packages [citation needed] and NetBSD. [2] [3] The Apache Software Foundation used the software from 1996 to 2002, [4] and the Mutt project until 2006. [5]It is also used, or was used in the past, by the FreeBSD Project, OpenBSD, Juniper Networks, Nordic Optical Telescope, CERN, Green Bank Telescope, NRAO AIPS++, European Software Institute, and the BaBar Project at SLAC.