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An alternative motivation theory to Maslow's hierarchy of needs is the motivator-hygiene (Herzberg's) theory. While Maslow's hierarchy implies the addition or removal of the same need stimuli will enhance or detract from the employee's satisfaction, Herzberg's findings indicate that factors garnering job satisfaction are separate from factors leading to poor job satisfaction and employee turnover.
Employee motivation is an intrinsic and internal drive to put forth the necessary effort and action towards work-related activities. It has been broadly defined as the "psychological forces that determine the direction of a person's behavior in an organisation, a person's level of effort and a person's level of persistence". [1]
The job-based theories hold that the key to motivation is within an employee's job itself. Generally, these theories say that jobs can be motivating by their very design. This is a particularly useful view for organizations, because the practices set out in the theories can be implemented more practically in an organization.
Motivation is an internal process that influences an employee's behavior and willingness to achieve organizational goals. [30] Creating a motivational environment within an organization can help employees achieve their highest level of productivity, [29] and can create an engaged workforce that enhances individual and organizational performance ...
Intrinsic motivation is often seen as the preferred type of motivation since it is associated with more in-depth learning, better memory retention, and long-term commitment. [145] Extrinsic motivation in the form of rewards and recognition also plays a key role in the learning process.
While turnover includes employees who leave of their own volition, it also refers to employees who are involuntarily terminated or laid off. In the case of turnover, HR's role is to replace employees, while positions vacated through attrition may remain unfilled. Employee churn refers to the total number of attrition and turnover cases combined.