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  2. Ralph Hitz - Wikipedia

    en.wikipedia.org/wiki/Ralph_Hitz

    Ralph Hitz (1 March 1891 - 12 January 1940) was a pioneer in the hotel industry, whose ideas for marketing and customer service became the industry standard for luxury lodging. During the 1930s he was the head of the National Hotel Management Company, the largest hotel organization in the United States at the time. [1]

  3. Computer reservation system - Wikipedia

    en.wikipedia.org/wiki/Computer_reservation_system

    These are also used to relay computerized information for users in the hotel industry, making reservation and ensuring that the hotel is not overbooked. Airline reservations systems may be integrated into a larger passenger service system, which also includes an airline inventory system and a departure control system. The current centralised ...

  4. American Hotel and Lodging Association - Wikipedia

    en.wikipedia.org/wiki/American_Hotel_and_Lodging...

    The American Hotel and Lodging Association (AHLA; formerly the American Hotel and Motel Association, and before that American Hotel Association) is an industry trade group with thousands of members including hotel brands, owners, management companies, Real Estate Investment Trusts (REITs), independent hotels, bed and breakfasts, state hotel associations and industry partners and suppliers.

  5. Hotel manager - Wikipedia

    en.wikipedia.org/wiki/Hotel_manager

    A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. [1] Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales ...

  6. Global distribution system - Wikipedia

    en.wikipedia.org/wiki/Global_Distribution_System

    Thus, a GDS can link services, rates and bookings consolidating products and services across all three travel sectors: i.e., airline reservations, hotel reservations, car rentals. GDS is different from a computer reservation system, which is a reservation system used by the service providers (also known as vendors). Primary customers of GDS are ...

  7. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

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