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Apple Authorized Service Providers (previously called Apple Specialist Resellers [1]) are independent companies which are certified by Apple Inc., which carry out in-warranty or out-of-warranty repairs of Apple products as part of the company's AppleCare program. [2] Apple provides retailers and repairers with tools, training, and service manuals.
Apple then added Best Buy as a second authorized reseller. [64] Challenges still remained, as resellers' profit margins on selling Macs was only around 9%, and selling Macs was only worthwhile if ongoing service and support contracts were provided, of which retailer experiences were inconsistent.
Genius Bar – tech support and repair service at Apple Stores; Apple Authorized Service Provider – Apple-authorized resellers and repair shops; AppleCare – warranty and accidental damage support plan for iPhone, iPad and Mac; Apple certification programs – IT professional certifications for Apple products
In November 2018, Amazon reached an agreement with Apple Inc. to sell selected products through the service, via the company and selected Apple Authorized Resellers. As a result of this partnership, only Apple Authorized Resellers may sell Apple products on Amazon effective January 4, 2019. [79] [80]
In November 1991, Apple fully authorized all of the ComputerWare stores as Apple-authorized dealers; before this time, only the Santa Cruz store was an authorized dealer, limited the other stores to software, third-party hardware, cables, and other accessories.
WASHINGTON — Just one week after Russia launched its full-scale assault on Ukraine in 2022, Apple announced that it was stopping exports of its products into the country.