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  2. Corrective and preventive action - Wikipedia

    en.wikipedia.org/wiki/Corrective_and_preventive...

    The corrective and preventive action is designed by a team that includes quality assurance personnel and personnel involved in the actual observation point of non-conformance. It must be systematically implemented and observed for its ability to eliminate further recurrence of such non-conformation. The Eight disciplines problem solving method ...

  3. Root cause analysis - Wikipedia

    en.wikipedia.org/wiki/Root_cause_analysis

    In science and engineering, root cause analysis (RCA) is a method of problem solving used for identifying the root causes of faults or problems. [1] It is widely used in IT operations, manufacturing, telecommunications, industrial process control, accident analysis (e.g., in aviation, [2] rail transport, or nuclear plants), medical diagnosis, the healthcare industry (e.g., for epidemiology ...

  4. Problem statement - Wikipedia

    en.wikipedia.org/wiki/Problem_statement

    Problem statement. A problem statement is a description of an issue to be addressed, or a condition to be improved upon. It identifies the gap between the current problem and goal. The first condition of solving a problem is understanding the problem, which can be done by way of a problem statement. [1]

  5. Problem solving - Wikipedia

    en.wikipedia.org/wiki/Problem_solving

    Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business and technical fields. The former is an example of simple problem solving (SPS) addressing one issue ...

  6. Business analysis - Wikipedia

    en.wikipedia.org/wiki/Business_Analysis

    v. t. e. Business analysis is a professional discipline [1] focused on identifying business needs and determining solutions to business problems. [2] Solutions may include a software-systems development component, process improvements, or organizational changes, and may involve extensive analysis, strategic planning and policy development.

  7. Five whys - Wikipedia

    en.wikipedia.org/wiki/Five_whys

    Five whys (or 5 whys) is an iterative interrogative technique used to explore the cause-and-effect relationships underlying a particular problem. [1] The primary goal of the technique is to determine the root cause of a defect or problem by repeating the question "why?" five times, each time directing the current "why" to the answer of the ...

  8. Project identification - Wikipedia

    en.wikipedia.org/wiki/Project_identification

    Project identification is a process in the initiating phase of project life cycle for identifying a need, problem, or opportunity. Once identified, a project is initially documented objectively defining what was identified. This identification can be the result of an organization's strategic planning, of a company's normal operations, as the ...

  9. Nominal group technique - Wikipedia

    en.wikipedia.org/wiki/Nominal_group_technique

    Nominal group technique. The nominal group technique (NGT) is a group process involving problem identification, solution generation, and decision-making. [1] It can be used in groups of many sizes, who want to make their decision quickly, as by a vote, but want everyone's opinions taken into account (as opposed to traditional voting, where only ...