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Phone fraud, or more generally communications fraud, is the use of telecommunications products or services with the intention of illegally acquiring money from, or failing to pay, a telecommunication company or its customers. Many operators have increased measures to minimize fraud and reduce their losses.
The fraud exploits a mobile phone service provider's ability to seamlessly port a phone number to a device containing a different subscriber identity module (SIM). This mobile number portability feature is normally used when a phone is lost or stolen, or a customer is switching service to a new phone.
Telephone slamming is an illegal telecommunications practice, in which a subscriber's telephone service is changed without their consent. Slamming became a more visible issue after the deregulation of the telecommunications industry in the mid-1980s, especially after several price wars between the major telecommunications companies.
Phone numbers also can be spoofed to mimic those of callers known to the target of voice cloning scams. In 2023, senior citizens were conned out of roughly $3.4 billion in a range of financial ...
Small businesses say they feel "powerless" to get out of phone contracts amid claims of mis-selling.
Produced by Drew Trachtenberg If you hate being trapped in your mobile phone contract, T-Mobile has a new option for you. The carrier is ditching the traditional model that locks customers in for ...
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