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  2. Conflict management - Wikipedia

    en.wikipedia.org/wiki/Conflict_management

    Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting.

  3. Organizational conflict - Wikipedia

    en.wikipedia.org/wiki/Organizational_conflict

    Interpersonal conflict among people at work has been shown to be one of the most frequently noted stressors for employees. [20] [21] The most often used scale to assess interpersonal conflict at work [22] is the Interpersonal Conflict at Work Scale, ICAWS. [23] Conflict has been noted to be an indicator of the broader concept of workplace ...

  4. Problem solving - Wikipedia

    en.wikipedia.org/wiki/Problem_solving

    Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business and technical fields.

  5. Social problem-solving - Wikipedia

    en.wikipedia.org/wiki/Social_problem-solving

    Social problem-solving, in its most basic form, is defined as problem solving as it occurs in the natural environment. [1] More specifically it refers to the cognitive-behavioral process in which one works to find adaptive ways of coping with everyday situations that are considered problematic.

  6. Conflict resolution - Wikipedia

    en.wikipedia.org/wiki/Conflict_resolution

    Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...

  7. International English Language Testing System - Wikipedia

    en.wikipedia.org/wiki/International_English...

    IELTS Academic and General Training both incorporate the following features: IELTS tests the ability to listen, read, write and speak in English. The speaking module is a key component of IELTS. It is conducted in the form of a one-to-one interview with an examiner which can occur face to face or even through a video conference.

  8. Communication and leadership during change - Wikipedia

    en.wikipedia.org/wiki/Communication_and...

    Communication and leadership during change encompasses topics of communication (transmission of information) and leadership (influence or guidance) during change. [1] The goal of leader development is "the expansion of the person's capacity to be effective in leadership roles and processes". [1]

  9. Test of English as a Foreign Language - Wikipedia

    en.wikipedia.org/wiki/Test_of_English_as_a...

    The speaking and writing sections are then completed following the break. A maximum amount of 203 minutes is allowed to complete the whole exam process. [16] Each speaking question is initially given a raw score of 0 to 4, with a 1-point increment, and each writing question is initially given a raw score of 0.0 to 5.0, with a 0.5-point increment.