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Customer appointment management (CAM) is a type of appointment scheduling software targeted towards companies with large mobile workforces that automatically routes and schedules in-home service appointment arrivals. The software is delivered to businesses over the Internet using the software-as-a-service model.
Microsoft Bookings is a scheduling tool and is part of the Microsoft Office family of products. [3] [4] Released by Microsoft in March 2017, Bookings allows customers of small businesses and companies to book appointments with the company.
Online appointment platforms have surged allowing customers to schedule vehicle repairs by making appointments. A newer method of mobile mechanic services has emerged where the online appointment made by a person seeking repairs turns into a dispatch call and the mechanics travel to the customers location to perform the services. [22]
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An appointment calendar is a list of appointments and the attendees for the appointments. This software may include the capability of detecting scheduling conflicts, notifying the participants of the conflict, and suggesting alternate meeting times.
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