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  2. Service-level agreement - Wikipedia

    en.wikipedia.org/wiki/Service-level_agreement

    Service-based SLA: An agreement for all customers using the services being delivered by the service provider. For example: A mobile service provider offers a routine service to all the customers and offers certain maintenance as a part of an offer with the universal charging. An email system for the entire organization.

  3. Master service agreement - Wikipedia

    en.wikipedia.org/wiki/Master_service_agreement

    This master agreement can be used to mediate employer-employee conflict in the workplace by having a reference point to work out solutions and set specific terms. Contracts are often negotiated as a unified master service agreement and statement of work , such as with information technology service providers .

  4. Government procurement in the United States - Wikipedia

    en.wikipedia.org/wiki/Government_procurement_in...

    1. Work statement: Deliverable list with performance and objective specifications if not a service contract (no brand names except as an example) Measurable outcome deliverables in a service contract; Construction or architecture & engineering (A&E) (FAR Part 36) Schedule / milestones (included in work statement) 2.

  5. Performance-based contracting - Wikipedia

    en.wikipedia.org/wiki/Performance-based_contracting

    The U.S. Department of Defense has many documented case studies from award-winning PBL contracts. [12] An analysis in 2015 has suggested that greater benefit is achieved under a PBC strategy where the supplier is a "total service provider" with ownership of the assets being supported. [13]

  6. Extended warranty - Wikipedia

    en.wikipedia.org/wiki/Extended_warranty

    An extended warranty, sometimes called a service agreement, a service contract, or a maintenance agreement, is a prolonged warranty offered to consumers in addition to the standard warranty on new items. The extended warranty may be offered by the warranty administrator, the retailer or the manufacturer.

  7. Water service contract - Wikipedia

    en.wikipedia.org/wiki/Water_service_contract

    A water service contract is a contract between the owner of water supply resources or facilities (generally a government body, such as a national state or a municipality) and a water services provider (which may be either a public or a private company).

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