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  2. ACA International - Wikipedia

    en.wikipedia.org/wiki/ACA_International

    Collection agency services to their clients include billing, customer service, insurance verification, training, data clearinghouse services, and debt purchasing. In 2010, third-party collection agencies recovered $54.8 billion on behalf of creditors, according to an economic impact survey conducted by Ernst & Young.

  3. Debt collection - Wikipedia

    en.wikipedia.org/wiki/Debt_collection

    A collection agency is a third-party agency, called such because such agencies were not a party to the original contract. The creditor assigns accounts directly to such an agency on a contingency-fee basis, which usually initially costs nothing to the creditor or merchant, except for the cost of communications.

  4. Consumer Financial Protection Bureau - Wikipedia

    en.wikipedia.org/wiki/Consumer_Financial...

    The Consumer Financial Protection Bureau (CFPB) is an independent agency of the United States government responsible for consumer protection in the financial sector.CFPB's jurisdiction includes banks, credit unions, securities firms, payday lenders, mortgage-servicing operations, foreclosure relief services, debt collectors, for-profit colleges, and other financial companies operating in the ...

  5. EOS CCA - Wikipedia

    en.wikipedia.org/wiki/EOS_CCA

    EOS CCA, located in Norwell, Massachusetts (just outside Boston), is a provider of customer care and receivables management services. It is the U.S. Receivables Management Division of the international EOS Group based in Hamburg, Germany. [1] As of December 2016, EOS CCA employs approximately 500 people in the United States. [2]

  6. Fair Debt Collection Practices Act - Wikipedia

    en.wikipedia.org/wiki/Fair_Debt_Collection...

    The Fair Debt Collection Practices Act (FDCPA), Pub. L. 95-109; 91 Stat. 874, codified as 15 U.S.C. § 1692 –1692p, approved on September 20, 1977 (and as subsequently amended), is a consumer protection amendment, establishing legal protection from abusive debt collection practices, to the Consumer Credit Protection Act, as Title VIII of that Act.

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  8. NCO Group - Wikipedia

    en.wikipedia.org/wiki/NCO_Group

    NCO Group, Inc., based in Horsham, Pennsylvania, United States, [2] is a business process outsourcing company and collection agency that provides accounts receivable management, customer relationship management and back office solutions [buzzword] for its clients.

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