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  2. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Course content typically includes greeting the customer (either by phone or in person), questioning to understand the customer’s need or problem, listening, confirming understanding, responding with value, using positive language, eliminating jargon, concluding the phone or face-to-face interaction, dealing with angry customers, and the importance of body language and tone of voice.

  3. Student teaching - Wikipedia

    en.wikipedia.org/wiki/Student_teaching

    The supervisor, as well as cooperating teacher, monitor the progress of the student teacher throughout the experience, ensuring satisfactory work. [2] A grade of Pass or Fail in student teaching, as well as satisfactory completion of a school's education program, is an indication as to whether the college recommends the student for ...

  4. Student teacher - Wikipedia

    en.wikipedia.org/wiki/Student_teacher

    Student teacher from the Philippines. A student teacher or prac teacher (practise teacher) is a college, university, or graduate student who is teaching under the supervision of a certified teacher in order to qualify for a degree in education. Student teachers undergo such internship as part of their course requirement or as a course of their ...

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  6. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    An example of a résumé with a common format with the name John Doe. A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same ...

  7. Student Learning Objectives - Wikipedia

    en.wikipedia.org/wiki/Student_Learning_Objectives

    Learning goals - A teacher-developed description of what the student will know and be able to do at the end of a course based upon an overarching idea for the academic or elective discipline. A teacher will know that they have an effective learning goal when the knowledge or skill can be applied to life outside the classroom. Learning goals ...