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Handbook of Quality Circle: Quality circle is a people-development concept based on the premise that an employee doing a certain task is the most informed person in that topic and, as a result, is in a better position to identify, analyse, and handle work-related challenges through their innovative and unique ideas. It is, in fact, a practical ...
The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality. [1] They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority of quality-related issues.
A number of town hall meetings in the summer of 2009 focused on healthcare and the introduction of new laws regarding health insurance. [2] Many of these meetings were dominated by protests and angry crowds opposed to the new legislation. They were motivated by a mix of political opposition and fear that changes would harm them or their ...
Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on-demand products and services that customers will find of particular value."
The seven management and planning tools have their roots in operations research work done after World War II and the Japanese total quality control (TQC) research. [ 1 ] [ 2 ] The New seven tools
Kickoff meeting, the first meeting with a project team and the client of the project to discuss the role of each team-member [5] Town hall meeting, an informal public gathering. Work meeting, which produces a product or intangible result such as a decision; [6] compare working group. Board meeting, a meeting of the board of directors of an ...