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Emotional contagion is important to personal relationships because it fosters emotional synchrony between individuals. A broader definition of the phenomenon suggested by Schoenewolf is "a process in which a person or group influences the emotions or behavior of another person or group through the conscious or unconscious induction of emotion ...
Because emotional experiences are unexpected, they can affect one's self-concept and thus challenge one's system of beliefs. According to Festinger, when people's expectations do not manifest themselves, a cognitive dissonance is created between the expectations and reality and people seek to reduce this dissonance by rationalizing the ...
Emotion perception refers to the capacities and abilities of recognizing and identifying emotions in others, in addition to biological and physiological processes involved. . Emotions are typically viewed as having three components: subjective experience, physical changes, and cognitive appraisal; emotion perception is the ability to make accurate decisions about another's subjective ...
Cognitive dissonance happens when these values and beliefs contradict your true feelings and behaviors, which might be vulnerability, sensitivity, and emotional expressiveness, Tzall says.
Psychosomatic complaint may also occur as a response to emotional dissonance caused by the need to suppress one's true feelings toward co-workers and more so toward patients, students, customers, or clients. [74] Emotional labour or emotion work is required to achieve the effect required by the organization. [74]
Some of the concepts explored are personality, knowledge structures and social interaction, language, nonverbal signals, emotional experience and expression, supportive communication, social networks and the life of relationships, influence, conflict, computer-mediated communication, interpersonal skills, interpersonal communication in the ...
If one partner's costs begin to outweigh his or her benefits, that person may leave the relationship, especially if there are good alternatives available. Social identity theory – was developed by Henri Tajfel and examines how categorizing people (including oneself) into ingroups or outgroups affects perceptions, attitudes, and behavior.
Post-purchase dissonance does not only affect the consumer; brands are dependent on customer loyalty, and cognitive dissonance can influence that loyalty. The more positive experiences and emotions that a customer associates with a specific brand, the more likely they are to buy from that brand in the future, recommend it to friends, etc.