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If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
Outlook 2007 – Follow steps under "Other Email Accounts." Outlook for Mac – Follow steps under "Update your email settings in Outlook for Mac." Windows 10 Mail – Follow steps for "Add an account using advanced setup."
Office Professional Plus 2021: Office Professional Plus 2021 includes the core applications, as well as Outlook, Publisher, Access, and Teams (replacement of previous Skype for Business). Office Professional Plus 2021 is exclusive for PC only.
Microsoft Outlook is a personal information manager software system from Microsoft, available as a part of the Microsoft 365 software suites. Primarily popular as an email client for businesses, Outlook also includes functions such as calendaring, task managing, contact managing, note-taking, journal logging, web browsing, and RSS news aggregation.
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.