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  2. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    There is a substantial early history of scholarly work on due process, and union and non-union grievance procedures within organizations. This work focused primarily on rights-based conflict resolution between union and non-union workers and their managers. Scholarly work has evolved to cover both a wider range of conflict management channels ...

  3. Grievance redressal - Wikipedia

    en.wikipedia.org/wiki/Grievance_Redressal

    Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.

  4. Grievance (labour) - Wikipedia

    en.wikipedia.org/wiki/Grievance_(labour)

    As Sean C. Doyle states in his work titled, The Grievance Procedure: The Heart of the Collective Agreement, this is due to the fact that, "the process represents an excellent means for achieving consistency in policy formulation and application and can ensure compliance with corporate policy by middle management and supervisors since their ...

  5. Employee handbook - Wikipedia

    en.wikipedia.org/wiki/Employee_handbook

    Case-Specific: company policies, rules, disciplinary and grievance procedures, and other information modeled after employment laws or regulations. The employee handbook, if one exists, is almost always a part of a company's onboarding or induction process for new staff. A written employee handbook gives clear advice to employees and creates a ...

  6. Dispute mechanism - Wikipedia

    en.wikipedia.org/wiki/Dispute_Mechanism

    According to research produced by the non-judicial grievance mechanism task force of John Ruggie, Special Representative of Business and Human Rights to the United Nations, those who design and oversee non-judicial mechanisms should acknowledge core human rights processes defined by "all core UN human rights treaties.” [3]

  7. Alternative dispute resolution - Wikipedia

    en.wikipedia.org/wiki/Alternative_dispute_resolution

    Expert determination is a procedure where a dispute or a difference between the parties is submitted, by mutual agreement of the parties, to one or more experts who make a determination on the matter referred to them. The determination is binding, unless the parties agreed otherwise, and is a confidential procedure. [26]

  8. Grievance - Wikipedia

    en.wikipedia.org/wiki/Grievance

    A grievance (from Latin gravis 'heavy') is a wrong or hardship suffered, real or supposed, which forms legitimate grounds of complaint. In the past, the word meant the infliction or cause of hardship.

  9. Sexual harassment in education in the United States

    en.wikipedia.org/wiki/Sexual_harassment_in...

    Incorporating grievance procedures; Creating specific investigation plans and timelines; Explaining where one can file a report; Designating one person (at least) to be the Title IX coordinator for complaints and provide the school faculty and students with that person's contact information; Creating a disciplinary plan for the perpetrators