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  2. Grievance (labour) - Wikipedia

    en.wikipedia.org/wiki/Grievance_(labour)

    The process of a grievance in the United Kingdom is not significantly different from the process used in Canada and the United States, however, the process will be outlined below. A grievance filed by an employer or employee should be submitted in writing. The next step involves a meeting between employee and employer.

  3. Grievance redressal - Wikipedia

    en.wikipedia.org/wiki/Grievance_Redressal

    Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.

  4. Dispute mechanism - Wikipedia

    en.wikipedia.org/wiki/Dispute_Mechanism

    A dispute mechanism is a structured process [1] that addresses disputes or grievances that arise between two or more parties engaged in business, legal, or societal relationships. Dispute mechanisms are used in dispute resolution , and may incorporate conciliation , conflict resolution , mediation , and negotiation .

  5. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    There is a substantial early history of scholarly work on due process, and union and non-union grievance procedures within organizations. This work focused primarily on rights-based conflict resolution between union and non-union workers and their managers. Scholarly work has evolved to cover both a wider range of conflict management channels ...

  6. Dispute resolution - Wikipedia

    en.wikipedia.org/wiki/Dispute_resolution

    Some disputants will not reach agreement through a collaborative process. Some disputes need the coercive power of the state to enforce a resolution. Perhaps more importantly, many people want a professional advocate when they become involved in a dispute, particularly if the dispute involves perceived legal rights, legal wrongdoing, or threat ...

  7. Harbarian process modeling - Wikipedia

    en.wikipedia.org/wiki/Harbarian_process_modeling

    HPM Process Diagram. Harbarian process modeling (HPM) is a method for obtaining internal process information from an organization and then documenting that information in a visually effective, simple manner. The HPM method involves two levels: Process diagrams: High-level overviews of specific processes or workflows.

  8. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    Consumers however, rarely file complaints in the more formal legal sense, which consists of a formal legal process (see the article on complaint). In some countries (for example Australia , [ 5 ] the United Kingdom, [ 6 ] and many countries of the European Community ), the making of consumer complaints, particularly regarding the sale of ...

  9. Complaining - Wikipedia

    en.wikipedia.org/wiki/Complaining

    Complaining may be formalized into an organizational system of filing a written grievance as part of a dispute resolution process. [5] Alternatively, it may be a purely informal process among friends or acquaintances that allows for the expression and validation of some personal perspective, often referred to as venting.