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The Complaint Resolution Program helps resolve complaints that consumers have filed after experiencing difficulty or disappointment in the California marketplace. The Consumer information Center is DCA's information resource center for consumers and licensees. Through its Call Center and Correspondence Unit, CIC provides consumers and licensees ...
It is the first right-to-repair law to address home appliances; the Verge called it 'groundbreaking' [41] 2023: California enacts a Right to Repair Act [42] Requires that manufacturers of electronic and/or appliance products provide documentation, parts, and tools to owners, service and repair facilities, and service dealers for diagnostics and ...
Some common complaints that home warranty clients have: Warranty companies deny the claim citing homeowner's maintenance negligence. Warranty companies deny the claim because of a "pre-existing problem". Warranty companies always repair the appliance even when it is in such bad shape as to be replaced.
Lemon law protection arises under state law, with every U.S. state and the District of Columbia having its own lemon law. [1] Although the exact criteria vary by state, new vehicle lemon laws require that an auto manufacturer repurchase a vehicle that has a significant defect that the manufacturer is unable to repair within a reasonable amount of time. [2]
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Registers and regulates approximately 36,000 California automotive repair dealers. Licenses Smog Check stations, technicians, and inspectors. Licenses brake and lamp stations and adjusters. Mediates automotive repair complaints, saving California consumers millions of dollars each year in the form of direct refunds, rework, and bill adjustments.
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