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A call detail record contains data fields that describe a specific instance of a telecommunication transaction, but does not include the content of that transaction. By way of simplistic example, a call detail record describing a particular phone call might include the phone numbers of both the calling and receiving parties, the start time, and duration of that call.
A device which records or decodes electronic or other impulses which identify the numbers called or otherwise transmitted on the telephone line to which such device is dedicated. A pen register is similar to a trap and trace device. A trap and trace device would show what numbers had called a specific telephone, i.e., all incoming phone
Call recording hardware, or a telephone recorder, is hardware that can be used to record telephone conversations. Call recording hardware is most often used by law enforcement , lawyers , journalist , and call centers to record phone transaction with customers.
There are many recommendations for recording phone numbers. The most common in the world is Recommendation E.123 E.123 International Telecommunication Union [11] and the standard format for Microsoft telephone numbers Microsoft. [12]
The most prominent facility for telephone number mapping is the E.164 number to URI mapping (ENUM) standard. It uses special DNS record types to translate a telephone number into a Uniform Resource Identifier (URI) or IP address that can be used in Internet communications.
When to record a call: Many small businesses, like tour operators or bed-and-breakfasts, lack the resources to record their customer service calls. And some companies – notably phone and cable ...
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An intercept message is a telephone recording informing the caller that the call cannot be completed, for any of a number of reasons ranging from local congestion, to disconnection of the destination phone, number dial errors or network trouble along the route.