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A Passenger Service System or PSS is a network of software applications that help airlines manage all the passenger-related operations from ticketing to boarding. [1] The PSS usually comprises an airline reservations system , an airline inventory system and a departure control system (DCS).
Marketed under the brands QIK, [1] QIK-RES [2] & QIK-CHEK [2] these applications encapsulate airline business rules in a PC-based smart application and send the required transactions to the airline mainframe or host for processing. In doing the training time for an airline agent could be reduced from six weeks to two weeks.
Sabre Global Distribution System, owned by Sabre Corporation, [1] is a travel reservation system used by travel agents and companies to search, price, book, and ticket travel services provided by airlines, hotels, car rental companies, rail providers and tour operators.
By 1967/8 IBM generalized its airline reservations work into the PARS system, which ran on the larger members of the IBM System/360 family and which could support the largest airlines' needs at that time (e.g. United Airlines ran about 3000 reservations terminals online in the 1972 timeframe). In the early 1970s IBM modified its PARS ...
Airline reservations systems may be integrated into a larger passenger service system, which also includes an airline inventory system and a departure control system. The current centralised reservation systems are vulnerable to network-wide system disruptions. [2] [3] [4] [5]
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