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If you think a text message is suspicious, do not respond. Call us using the number on the back of your card or account statement. Fraud & Account Security - 28107, 36640, 72166. Chase may contact you through an interactive text message if we have reason to believe someone may be attempting to gain access to your banking or credit card account(s).
So I just received a text message from 72166 saying that they declined 8.99 with a card ending XXXX (my numbers) at AMZN Digital. I then got an email from chase@fraudalert.chase.com basically saying the same thing.
Fake Chase Text Messages - Red Flags. Some key signs of fake Chase text messages should alert you to fraud immediately. These include: Threatening language, such as threats to suspend your account; A request for personal information; A link to a non-Chase website; A request to confirm or update your account information
Watch out for the latest tech support and computer virus scams. Scammers pretend to be tech support from a well-known company. They either call, text or try to trick you into clicking on a link in an email, text or pop-up window, claiming there’s a problem with your computer like a virus or a billing issue.
You can end these messages by texting the word “STOP” to any of the Fraud and Account Security messages you receive or to any of the Fraud & Account Security short codes; 28107, 36640 or 72166. You don't need to send STOP to each short code.
Here are six ways to identify a fake text message scam: It doesn’t come from your bank’s short code or number. If a bank texts you, it will come from a five or six-digit “short code.”. For example, Chase Bank’s fraud department will only text you from 28107, 36640, or 72166 [*].
I have read that this is a trick to get you to contact the sender, who will try to get you to disclose personal information like your ssn or account number. Update: I received an email as well, they did not ask for personal information.
Forward scam text messages to Chase’s fraud department. Whenever you receive a scam text, you should report it to Chase so they can follow up and warn others. You can also forward spam messages to your carrier at 7726 (which spells SPAM).
How to report fraud. We know discovering suspicious activity can be alarming, but we're here to help, with the tools you need to report fraud. Contact us to report fraud. If you see an unauthorized charge or believe your Chase account was compromised, let us know right away by calling us at one of the phone numbers below. Checking or savings.
A new phishing scam claiming to be from Chase bank is making the rounds via text message. The fake “Chase Mobile Alert” tells recipients their account is temporarily restricted and provides a link to “reactivate” it.