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Chase may contact you through an interactive text message if we have reason to believe someone may be attempting to gain access to your banking or credit card account (s). Up to ten (10) messages may be sent per incident. Message and data rates may apply.
Chase fraud text alerts are real—when Chase recognizes suspicious activity on your account, you'll get a text notification, and you'll need to confirm whether the transaction was legitimate or not. You'll also get text alerts with two-factor authentication codes.
How to report fraud. We know discovering suspicious activity can be alarming, but we're here to help, with the tools you need to report fraud. Contact us to report fraud. If you see an unauthorized charge or believe your Chase account was compromised, let us know right away by calling us at one of the phone numbers below. Checking or savings.
Scammers send out thousands of fake text messages every day — with many claiming that a Chase account has been suspended or blocked due to suspected fraud. These text messages either include a link to a fake Chase online login page (that will steal your account number and password) or a phone number to call.
Report a Chase Bank text scam directly to Chase by forwarding the message to phishing@chase.com or calling 1 (800) 935-9935 (for checking and savings customers) or 1 (800) 955-9060 (for credit card customers).
Denise Denton, 41, recently received a legitimate-looking fraud alert from Chase notifying her about a $505 purchase at Walmart. The text message asked her to confirm that the purchase was hers.
How can you tell if a text message from your bank is real? Read on for tips to detect fake text messages and how to report phishing scams if you get hit by one.
A scammer calls or texts pretending to be from Chase and says you need to send money to another account using a wire transfer. They may claim it’s to reverse fraud on your account. Don’t fall for it – it’s a scam! We will never ask you to send money to yourself. Tips to help you stay safe:
A new phishing scam claiming to be from Chase bank is making the rounds via text message. The fake “Chase Mobile Alert” tells recipients their account is temporarily restricted and provides a link to “reactivate” it.
JPMorgan Chase defended its commitment to combating fraud, saying in a statement: "Each year we invest hundreds of millions of dollars in authentication, risk models, technology and associate,...