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  2. Situation, task, action, result - Wikipedia

    en.wikipedia.org/wiki/Situation,_task,_action...

    The situation, task, action, result (STAR) format is a technique [1] used by interviewers to gather all the relevant information about a specific capability that the job requires. [ citation needed ] Situation : The interviewer wants you to present a recent challenging situation in which you found yourself.

  3. Management development - Wikipedia

    en.wikipedia.org/wiki/Management_development

    Therefore, management development is a crucial factor in improving their performance. A management development program may help reduce employee turnover, improve employee satisfaction, better able a company to track manager performance, [ 5 ] improve managers' people management skills, improve management productivity and morale, and prepare ...

  4. Skills management - Wikipedia

    en.wikipedia.org/wiki/Skills_management

    The skills involved can be defined by the organization or by third party institutions. They are usually defined in terms of a skills framework, also known as a competency framework or skills matrix. This consists of a list of skills, and a grading system, with a definition of what it means to be at particular level for a given skill. [1]

  5. Soft skills - Wikipedia

    en.wikipedia.org/wiki/Soft_skills

    The term "soft skills" was created by the U.S. Army in the late 1960s. It refers to any skill that does not employ the use of machinery. The military realized that many important activities were included within this category, and in fact, the social skills necessary to lead groups, motivate soldiers, and win wars were encompassed by skills they had not yet catalogued or fully studied.

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  7. Human resource management - Wikipedia

    en.wikipedia.org/wiki/Human_resource_management

    Training and Development: develop and implement training programs and professional development opportunities for their employees. [33] Performance Management: a systematic process focused on enhancing organizational effectiveness by designing human resource metrics and implementing performance management systems. This approach provides ...

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  9. Multiple choice - Wikipedia

    en.wikipedia.org/wiki/Multiple_choice

    Multiple choice questions lend themselves to the development of objective assessment items, but without author training, questions can be subjective in nature. Because this style of test does not require a teacher to interpret answers, test-takers are graded purely on their selections, creating a lower likelihood of teacher bias in the results. [8]

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