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  2. Business Process Management Journal - Wikipedia

    en.wikipedia.org/wiki/Business_Process...

    The Business Process Management Journal is a peer-reviewed academic journal that covers the field of quality management. The editor-in-chief is Majed Al-Mashari (King Saud University). The journal was established in 1995 as the Business Process Re-engineering & Management Journal and obtained its current title in

  3. Paul Harmon (management author) - Wikipedia

    en.wikipedia.org/wiki/Paul_Harmon_(management...

    Paul Harmon (born 1942) is an American management consultant, author and analyst, known for his work in the field of Expert systems in the 1980s, [1] [2] and more recently on Business process management (BPM).

  4. Business process management - Wikipedia

    en.wikipedia.org/wiki/Business_process_management

    The Workflow Management Coalition, [6] BPM.com [7] and several other sources [8] use the following definition: Business process management (BPM) is a discipline involving any combination of modeling, automation, execution, control, measurement and optimization of business activity flows, in support of enterprise goals, spanning systems, employees, customers and partners within and beyond the ...

  5. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    Business Process Model and Notation (BPMN) is a graphical representation for specifying business processes in a business process model. Originally developed by the Business Process Management Initiative (BPMI), BPMN has been maintained by the Object Management Group (OMG) since the two organizations merged in 2005.

  6. Business process orientation - Wikipedia

    en.wikipedia.org/wiki/Business_process_orientation

    It is important to consider originality or value as well. An observation of studies conducted into process management revealed the use proxy variables as an important indicator for PO. A good example is the ISO 9000 certification. [3] Our research found that the practitioners and experts said a Business Process Oriented Organization comes down ...

  7. ITIL - Wikipedia

    en.wikipedia.org/wiki/ITIL

    Responding to growing dependence on IT, the UK Government's Central Computer and Telecommunications Agency (CCTA) in the 1980s developed a set of recommendations designed to standardize IT management practices across government functions, built around a process model-based view of controlling and managing operations often credited to W. Edwards Deming and his plan-do-check-act (PDCA) cycle.