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American Airlines and Teleregister Company developed a number of automated airline booking systems known as Reservisor. it first version was an electromechanical version of the flight boards introduced for the "sell and report" system that was installed in American's Boston reservation office in February 1946.
Something much more highly automated was needed if American Airlines was going to enter the jet age, booking many times more seats. [3]: p.100 During the testing phase of the Reservisor a high-ranking IBM salesman, Blair Smith, was flying on an American Airlines flight from Los Angeles back to IBM in New York City in 1953. [4]
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Today, DCS mostly (98%) manage e-tickets using interfaces from a number of devices, including check-in kiosks, online check-in, mobile boarding cards, and baggage handling. DCS are able to identify, capture and update reservations from an airline's computer reservation system for passengers stored in a so-called passenger name record (PNR).
American Airlines [8] is a major airline in the United States headquartered in Fort Worth, Texas, within the Dallas–Fort Worth metroplex.It is the largest airline in the world when measured by scheduled passengers carried, revenue passenger mile, and daily flights.
0 Segment (flight) information, including number of seats booked, status code (for example HK1 - confirmed for one passenger) and fare class; 1 Related PNR record ids. 2 PNR owner identification (airline, CRS user name and role) 3 Other airline Other Service Information (OSI) or Special Service Request (SSR) items; 4 Host airline OSI or SSR items
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Originally designed and operated by airlines, CRSs were later extended for use by travel agencies, and global distribution systems (GDSs) to book and sell tickets for multiple airlines. Most airlines have outsourced their CRSs to GDS companies, [1] which also enable consumer access through Internet gateways.