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Before you attempt another image challenge, clear the cache on your web browser. If you're still prompted to retake the image challenge multiple times a day, you might have a more serious issue. Check out the Security Center for info about recommended antivirus software and reset your password to make sure it's secure.
Update and Secure your computer • Enable your firewall. • Update your software, such as AOL Desktop Gold Software, McAfee, Adobe products and Java. • Regularly scan your computer for spyware and viruses using anti-virus software. If you don’t have a one, we recommend McAfee Internet Security Suite – Special edition from AOL.
Scan all your devices – Download a reputable anti-virus program that will scan your devices for malware or computer viruses. They should also be capable of detecting phishing programs or those ...
• Email filters • Display name • Email signature • Blocked addresses • Mail away message. If your account has been compromised. If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if ...
Help prevent virus and malware attacks before they strike. Learn more ; Enhanced security to help protect you from hackers and identity thieves. Learn more
Once a file has been rejected by the AOL email service as containing a virus, it can’t be sent even if the virus is cleaned by a virus scan on your computer. You’ll need to use another email service to send your file to the intended recipient.