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In the US, an estimated 8–10% of in-store sales is returned whereas online sales may result in 25–40% returns. In Asia and Europe, less than 5 percent of purchases are returned. [ 5 ] US shoppers returned $396 billion worth of purchases in 2018 – brick-and-mortar and online, according to the National Retail Federation (NRF). [ 6 ]
People shopping for clothes in Huejotzingo, Mexico, in 2023. Amid the COVID-19 pandemic in 2020, it reportedly made $10 billion in revenue, making it the seventh consecutive year of more than 100% sales growth for the company. [12] As of October 2020, Shein was the world's largest online-only fashion firm. [12]
Happy Returns LLC is an American software and reverse logistics company that works with online merchants to handle product returns. Purchased items can be returned in person without boxes or labels at third-party locations known as "Return Bars" including The UPS Store, Staples Inc., , and Ulta Beauty stores, [1] with specific locations searchable on Happy Returns’ website.
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Seller issued us a full refund on some faulty chairs ($1,200!!!!), and Etsy held it and still refuses to send it to us. It’s been over a year. Typing this is making me mad again.
Temu is an online marketplace operated by the Chinese e-commerce company PDD Holdings, which is owned by Colin Huang. [10] [9] [11] It offers heavily discounted consumer goods [12] mostly shipped to consumers directly from the People's Republic of China.
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