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In September 2011, Microsoft dropped gold partner Comantra from its Microsoft Partner Network following accusations of involvement in cold-call technical-support scams. [60] However, the ease with which companies that carry out technical support scams can be launched makes it difficult to prevent tech support scams from taking place. [61]
Tech expert Kurt “CyberGuy" Knutsson says scammers exploit fears, falsely claim computer issues to access your personal data. Protecting yourself from Microsoft tech support scams Skip to main ...
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Free technical support is traditionally provided through online Usenet newsgroups, and CompuServe in the past, monitored by Microsoft employees; there can be several newsgroups for a single product. Helpful people can be elected by peers or Microsoft employees for Microsoft Most Valuable Professional (MVP) status, which entitles them to a sort ...
Microsoft v. MikeRoweSoft was a 2004 legal dispute between Microsoft and a Canadian Belmont High School student named Mike Rowe, who was 17, over the domain name "MikeRoweSoft.com". [1] Microsoft argued that their trademark had been infringed because of the phonetic resemblance between "Microsoft" and "MikeRoweSoft". [2]
Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it.