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"If it's a national company that has 50 complaints, that's not so much of an alarm bell as a local, small company that has 50 complaints," McGovern said. How are BBB complaints handled?
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.
The Better Business Bureau just released some good news: In 2011, consumers consulted the BBB far more often than they did the year before, and they lodged fewer complaints.
In June 2013, OPES implemented a new master contract with PSI Services LLC, resulting in cost savings of 10 percent for its clients that use the contract. The Office of Public Affairs creates and executes strategic media and communications plans for DCA, proactively provides news media with information of interest to consumers, and responds to ...
BBB National Programs, an independent non-profit organization that oversees more than a dozen national industry self-regulation programs that provide third-party accountability and dispute resolution services to companies, including outside and in-house counsel, consumers, and others in arenas such as privacy, advertising, data collection, child-directed marketing, and more.
Last year, consumers filed 1.1 million complaints with the Better Business Bureau (BBB) against North American businesses, a 10% increase over 2009. "The complaints filed with BBB are not only a ...
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