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Telephone interpreting connects human interpreters via telephone to individuals who wish to speak to each other but do not share a common language. The telephone interpreter converts the spoken language from one language to another, enabling listeners and speakers to understand each other.
An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone number, the ...
Voice messaging (or voicemail or VM) technology has existed since the late 1970s; in the early 1980s companies provided voice-prompting systems that allowed callers to reach (route the call) to an intended party, not necessarily to leave a message. [1] Automated attendant systems are also referred to as automated menu systems and much early ...
Having portable real-time automated translation at one's disposal has a number of practical uses and advantages. Mobilizing Human Translation: human translators can use mobile translation tools to translate wherever and whenever. Human translators no longer have to work with desktop translation software.
Voicemail systems are designed to convey a caller's recorded audio message to a recipient. To do so they contain a user interface to select, play, and manage messages; a delivery method to either play or otherwise deliver the message; and a notification ability to inform the user of a waiting message.
Speech translation is the process by which conversational spoken phrases are instantly translated and spoken aloud in a second language. This differs from phrase translation, which is where the system only translates a fixed and finite set of phrases that have been manually entered into the system.
The following table compares the number of languages which the following machine translation programs can translate between. (Moses and Moses for Mere Mortals allow you to train translation models for any language pair, though collections of translated texts (parallel corpus) need to be provided by the user.
Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony , IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be ...