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  2. Package redirection scam - Wikipedia

    en.wikipedia.org/wiki/Package_redirection_scam

    A package redirection scam is a form of e-commerce fraud, where a malicious actor manipulates a shipping label, to trick the mail carrier into delivering the package to the wrong address. This is usually done through product returns to make the merchant believe that they mishandled the return package, and thus provide a refund without the item ...

  3. Tampa woman says UPS lost her college son’s $2,000 Macbook ...

    www.aol.com/finance/tampa-woman-says-ups-lost...

    She paid for UPS’s “Pack and Ship Guarantee,” a service where the company packs and ships an item with the guarantee that if an item is lost in transit or damaged, UPS will offer reimbursement.

  4. Dead letter mail - Wikipedia

    en.wikipedia.org/wiki/Dead_letter_mail

    Dead letter office, probably in Washington, D.C.; September 1922. A dead letter office (DLO) is a facility within a postal system where undeliverable mail is processed. [4] Mail is considered to be undeliverable when the address is invalid so it cannot be delivered to the addressee, and there is no return address so it cannot be returned to the ...

  5. How To Get a Refund From USPS for Late, Undelivered or ... - AOL

    www.aol.com/refund-usps-undelivered-damaged...

    For premium support please call: 800-290-4726 more ways to reach us

  6. Return address - Wikipedia

    en.wikipedia.org/wiki/Return_address

    Envelope with return address in top left corner. In postal mail, a return address is an explicit inclusion of the address of the person sending the message. It provides the recipient (and sometimes authorized intermediaries) with a means to determine how to respond to the sender of the message if needed.

  7. Return merchandise authorization - Wikipedia

    en.wikipedia.org/wiki/Return_merchandise...

    Returned merchandise requires management by the manufacturer after the return. The product has a second life cycle after the return. An important aspect of RMA management is learning from RMA trends to prevent further returns. Depending on what the rules are, the manufacturer may send the customer an advance replacement.

  8. Return fraud - Wikipedia

    en.wikipedia.org/wiki/Return_fraud

    Return fraud is the act of defrauding a retail store by means of the return process.There are various ways in which this crime is committed. For example, the offender may return stolen merchandise to secure cash, steal receipts or receipt tape to enable a falsified return, or use somebody else's receipt to try to return an item picked up from a store shelf.

  9. Refund theft - Wikipedia

    en.wikipedia.org/wiki/Refund_theft

    Refund theft, also known as refund fraud, refund scam or whitehouse scam, is a crime which involves returning goods ineligible for refund to a retailer in exchange for money or other goods. The goods returned may have been acquired illegally, or they may be discarded damaged goods.

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