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CarMax's headquarters is located in Richmond, Virginia. CarMax Auto Finance operates from Kennesaw, Georgia. There are CarMax retail locations in 41 states as well as customer service call centers (called Customer Experience Centers). [1]
This is also known as the booking amount, which is usually refundable. The sales manager returns options for the monthly payment, financing, and pricing options available to the customer in a process referred to as "desking" the deal. If the customer and sales manager agree on the terms, they sign off on the option chosen.
CarMax auto superstore in Raleigh, North Carolina. CarMax is a used car auto superstore concept developed in 1991 at Circuit City by Austin Ligon, then Circuit City's Senior VP of Planning, and Rick Sharp, then Circuit City CEO. The goal of CarMax was to revolutionize used car retailing through a combination of large selection (400+ used cars ...
William Austin Ligon (born ca. 1951) is the co-founder and retired CEO of CarMax.He retired in June 2006, and is now a private angel-stage investor. Among his recent investments are Gazelle, Redfin, Rev.com, Car Trade (India), Eneza Education and Tazza Kitchen.
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Meineke Car Care Centers prioritize customer convenience by offering flexible service hours and multiple locations nationwide. Most centers are open early in the morning and operate into the evening to accommodate busy schedules. This accessibility makes Meineke a popular choice for routine maintenance and urgent repairs alike.
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3]