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The debt collection industry which includes debt buyers, "in-house collection departments, third-party collection agencies, and collection attorneys", recover and return "billions of dollars in delinquent debt" to "card issuers and other creditors" annually which "increase[s] the availability of consumer credit and reduce[s] its cost". [2]
In the UK, debt collection agencies are licensed and regulated by the Financial Conduct Authority (FCA). [26] The FCA sets guidelines on how debt collection agencies can operate and lists examples of unfair practices. [27] These guidelines are not law but they represent a summary and interpretation of various legal areas.
U.S. state laws on fair debt collection generally fall into two categories: laws which require persons who are collecting debts from consumers to be licensed, registered or bonded in order to collect from consumers in their states, and laws that protect consumers from specific unfair practices by debt collectors, which may include collection agencies and sometimes original creditors. [2]
Lastly, it ordered the company to pay a $95,000 fine to the CFPB’s victim compensation fund. (Here’s a list of other enforcement actions it has taken against other debt collection agencies in ...
ACA International is a trade group located in the United States representing debt collection agencies, creditors, debt buyers, collection attorneys, and debt collection industry service providers. ACA International is based in Minneapolis and Washington, D.C. with members located throughout the U.S. and more than 25 other countries. The ...
A consumer inquires about a payday loan or short-term credit online and is asked for a long list of personal information. The lender is a shell firm; the loan might never be made, but the victim's personal information is now in the hands of scammers who sell it to a fraudulent collection agency.
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