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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. Use AOL Certified Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-aol-certified-mail

    When you open the email, you'll also see the Certified Mail banner above the message details. When you get a message that seems to be from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Official Mail, it might be a fake email. Make sure you mark it as spam and don't click on any links in the email.

  4. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  5. What's a six-digit verification code — and why you should ...

    www.aol.com/whats-six-digit-verification-code...

    For example, you might get a text message or email with a six-digit code that you must enter when you log into your bank account. This extra level of protection keeps scammers and hackers out ...

  6. How to stop scammers from coming after your verification ...

    www.aol.com/stop-scammers-coming-verification...

    Keep the code private, use it to log in, then delete it. If you’re worried there's a problem with your account, reach out directly to the entity that houses your account (bank, credit union ...

  7. iPhone Virus Warning: Scam or Real? - AOL

    www.aol.com/iphone-virus-warning-scam-real...

    If your iPhone gets a virus, you’ll certainly want to know as soon as possible. Luckily, we spoke to a couple of experts about why you’re getting iPhone virus warnings on your phone—and how ...

  8. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.

  9. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.